Privacy Policy
This Privacy Policy explains how SketchYouAI (“SketchYouAI”, “we”, “us” or “our”) collects, uses, processes and protects information when you use our mobile application, website and related services.
1. Information we may process
Depending on the features you use, we may process the following categories of information:
- Photos and images that you select for editing, enhancement or artistic transformation.
- App usage information, such as feature interactions, error information and basic diagnostic events.
- Device information, including operating system version, app version, language and device type.
- Purchase and subscription status provided by Apple. We do not receive your complete payment card details.
- Messages and contact details that you voluntarily send to customer support.
2. Photos and generated images
Photos selected in SketchYouAI are processed only to provide the feature requested by you, such as creating a sketch, cartoon, watercolor image, coloring page or enhanced image.
Images may be temporarily transmitted to secure processing infrastructure or third-party AI service providers when this is necessary to generate the requested result. We do not sell your personal photos.
Temporary files may be removed automatically after processing or retained for a limited period for reliable delivery, abuse prevention, troubleshooting or history functionality where enabled.
3. How we use information
We may use information to:
- Provide and operate SketchYouAI features.
- Generate requested images and creative effects.
- Maintain app stability and improve performance.
- Respond to support requests.
- Verify subscription access and purchases.
- Prevent fraud, abuse and unauthorized activity.
- Comply with applicable legal obligations.
4. Legal bases
Where applicable, we process information based on performance of a contract, your consent, our legitimate interests in operating and securing the service, and compliance with legal obligations.
5. Service providers
We may use trusted providers for cloud hosting, image processing, AI generation, analytics, crash reporting, subscription management and customer support. These providers may process limited information only to perform services on our behalf.
6. Purchases and subscriptions
Payments are processed by Apple through the App Store. Apple’s handling of payment information is governed by Apple’s own privacy policies and terms.
7. Data retention
We retain information only for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, prevent abuse and enforce our agreements.
8. Data security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse or alteration. No online service can guarantee absolute security.
9. Children’s privacy
SketchYouAI is not intended for children under the minimum age required by applicable law to independently consent to data processing. Parents or guardians should supervise use by children.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information.
To submit a privacy request, email legal@sketchyouai.com. We may need to verify your request before taking action.
11. International processing
Service providers may process information in countries other than your country of residence. Where required, appropriate safeguards are used for international data transfers.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated revision date.
13. Contact
Privacy questions may be sent to: legal@sketchyouai.com
General support: support@sketchyouai.com